Reduce costs and quickly increase capabilities with our flexible managed services for business intelligence and Big Data analytics operations
From a technology standpoint, large-scale business intelligence and Big Data analytics deployments can involve substantial changes in the way enterprises conduct and oversee their business processes. In many cases, a DIY approach isn’t the best option for enterprises when it comes to managing the ongoing, day-to-day tasks involved. Many organizations discover that it makes much more sense from a financial, staffing, and proficiency perspective to outsource these daily data management duties at a fraction of the cost and time it would take to supervise them internally.
CBIG Support™ managed services solves this challenge by providing two levels of managed service options, each employing our highly skilled staff and CBIG’s leading-edge expertise:
Level 1 Managed Services – This package provides outsourcing of core data management functions within your organization to CBIG staff. Depending on client preferences or requirements, this option can be conducted either on-site or remotely. Our Level 1 offers highly skilled staff at competitive rates, and long-term contracts.
Level 2 Managed Services – The Level 2 package stresses specific output-based services rather than staff resourcing requirements. This program relies on customized service level agreements in which our clients are not committed to people but instead are guaranteed specific services that will offer the best type of ongoing data management support for their business. These services, which take place off-site for extra savings, can include one or more of the following duties: help desk, job monitoring, troubleshooting, and data stewardship, to name a few.
As part of our full life-cycle service approach, CBIG Support™ follows through on the promise of your project—once deployment is complete—by offering a superior managed services package to help your business overcome the financial and staff resource barriers to achieving long-term success.